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A recent independent survey by Linkbridge Limited demonstrated that
94% of our clients would use us again and recommend us to friends
and family. We are working hard on the other 6%!
Here are a few of the letters we have received from our customers.
I write to express my thanks for the excellent service provided
by you and your team to affect the sale of our property.
During a period of market uncertainty, it is most refreshing
to find a company that is prepared to offer solid, reliable
advice and guidance and does not hype the market to its own end.
We selected Curchods as our agent because we felt they would handle
our sale professionally and efficiently. We were not disappointed.
The circumstances of our contract exchange became incredibly
fraught and very stressful which was further exacerbated by a
rapid completion required by ourselves and purchasers. Nikki was
an absolute star tenacious, assertive but always professional with
solicitors and fellow estate agents. Supportive, calming and
effective when dealing with my husband and myself. In my eyes,
Curchods have done much to reverse the stigma estate agents
usually suffer from.
He eventually found me a second buyer after the unfortunate
demise of my first buyer. He has supported me through some
traumatic moments, as has the rest of the team. I would have
no hesitation in recommending your company to others.
It is rare these days to find a whole team so supportive,
cooperative and responsive throughout and a pleasure to deal
with. Your professionalism and dedication really showed itself
in all aspects and left us in no doubt that you really are
experts in your field, i.e. selling our house when all other
agents failed miserably. We would also like to say that during
our contract with you, all dealings were dealt with efficiently
and politely and you all kept your sense of humour throughout
which helps as you surely know, it can be a very stressful time.
As you know, we bought from your Cobham office.
The staff at Curchods Cobham, as like you, have been very helpful.
I am writing to thank you and Steve for the professional service
you have given us since we put our property on the market for
sale in February and your continued interest in searching for
the right property for us. I would just like to thank you all
for your endeavours in assisting me to sell my previous flat.
Your services were outstanding and exceeded my expectations.
I would not hesitate in recommending you to others.
Thank you for arranging the sale of our property. Everything was
carried out promptly and with quiet efficiency. The kindness and
courtesy shown by all of you at the agency were greatly appreciated,
especially at difficult times. Should any of you come to Denmark do
contact us, we would love to see you again.
I am writing to commend you and your team for the job you did in
selling my house. You were perfectly frank with me about the whole
process which was much appreciated. The business of buying and selling
houses in England can be quite complex but you were there to deal with
all the different bits. You and your staff were at all times extremely
courteous and friendly and of course responsive to my needs. I am more
than happy to refer any potential house movers to yourselves.
I was extremely impressed by the professionalism and dedication shown
by you and your colleagues and have no hesitation in recommending you
to anyone who is thinking of moving in the area. Thank you once again
for making my life a more enjoyable and less stressful one.
This is a note to say thank you for the very efficient way you have
handled the above sale. Please extend my thanks to Mark who, in your
absence, was most helpful. As a result, I would have no hesitation
in recommending Curchods West Byfleet to my friends.
Friday 20th September. The last time we write from this address and
felt it appropriate that you should be the recipient. You did what
you said you would do - you sold our house. We thank you genuinely
for your professional approach and advice throughout the entire process.
We would like to formally commend the conscientious efforts. I shall
miss frequent contact with your team but will make sure I will visit
once settled. If ever we find ourselves in a future position of buying
or selling a property, our first contact will be to a Curchods office
and that will be due entirely to our dealings with Maryanne.
Both my husband and I would like to thank you all for all the hard
work and effort in the negotiation with the sale of our house. After
the dreadful time we had last year with one of your competitors we were
in despair of ever selling but joy, you came up trump and made two people
very happy.
I am writing to thank you and the girls for the excellent and extremely
professional service you all provided me with during the house move.
The care and support you all gave greatly helped in alleviating what
is a very stressful ordeal.
For a number of reasons it has taken almost a year to complete a sale
and purchase. There have been various setbacks. However, I would like
to formally register my appreciation by the highly professional,
courteous and friendly service from the West Byfleet team.
This is just to say thank you for all your help and concern over the
past few weeks. You have completely restored my faith in estate agents.
I only wish you covered the West Sussex area so you could find me the
right house.
Thank you so much for all your help. Without it we wouldnt be moving
tomorrow. Our faith in estate agents has been restored. I will be
forever grateful for your wise counsel and humour when the going got
tough. I have been very impressed with the service that you have
provided and would have no hesitation in recommending you to anyone
looking for a straight talking and very experienced estate agent.
I would like to say that I am very pleased with the way Curchods handled
the sale. I think you got a good price, better than the recommended
asking price of all the other estate agents we approached and handled
all the inevitable problems that arise in a house sale efficiently and
tactfully. I would recommend unhesitatingly to anyone in your area.
But be careful, if you keep going like this, you risk giving Curchods a
good name!
I wanted to let you know how impressed I was with the service given by
yourself and your staff, especially in the fact that all of you made
personal visits to acquaint yourselves with the property. I am only
sorry that the sale did not come through yourselves but I shall
certainly recommend you to anyone who asks. Many thanks for your help.
I would just like to take this opportunity of acknowledging and recognising
the higher professionalism and exceptional attention to detail I received
throughout the sale of my property, particularly when taking into account
the circumstances and the difficulties of the distance involved.
Although my sale was somewhat protracted, you kept my spirits high and
were constant support during the days of trial and tribulation.
I wanted to use this opportunity to separately express our satisfaction
with the service received from your firm. Throughout our six month
search which was tedious and at times exhausting, Curchods has consistently
kept us appraised of developments and stayed in touch when it mattered.
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